Refund and Returns Policy

Effective Date: 25th, May 2024

At GAPPO Store, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help.

1. Returns

• Eligibility: You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Proof of purchase is required.
• Non-Returnable Items: Certain items are non-returnable, including but not limited to perishable goods, personalized items, and items marked as final sale.

2. Refunds

• Process: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.
• Timeframe: You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
• Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

3. Exchanges

• Eligibility: We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please contact us at support@gappoutreach.org.

4. Return Shipping

• Instructions: To return your product, please contact us at support@gappoutreach.org to receive the return shipping address and further instructions. You will be responsible for paying for your own shipping costs for returning your item.

5. Contact Us

If you have any questions about our Return and Refund Policy, please contact us:

GAPPO Store
Email: support@gappoutreach.org
Website: www.shop.gappoutreach.org

We appreciate your understanding and cooperation in ensuring a smooth and satisfactory shopping experience at GAPPO Store. Thank you for supporting our mission by shopping with us.